How to Replace Lost Ncell SIM or Convert eSIM to Physical SIM in Nepal

If you have lost your Ncell SIM card or want to change your eSIM to a physical SIM, Ncell provides a simple and quick process. Many users face this situation when they change phones, lose their SIM, or switch from eSIM-supported devices to regular SIM devices.

In this guide, we explain how you can easily recover your Ncell number or convert eSIM to a physical SIM in Nepal.

1. Replace Lost Ncell SIM Card

If your Ncell SIM card is lost or damaged, you can request a SIM replacement from an official Ncell Center.

Requirements

• Original Citizenship Card, Passport, or Driving License

• The SIM number should be registered in your name

Steps to Replace SIM

1. Visit the nearest Ncell Center

2. Inform the staff that you need SIM Replacement

3. Provide your ID for verification

4. After verification, you will receive a new SIM with the same number

⏱ Processing time: 10–15 minutes
💰 Cost: Around NPR 100–200

Your old SIM will automatically be deactivated, and the new SIM will start working shortly.

2. Convert Ncell eSIM to Physical SIM

If you are currently using an eSIM but want to switch back to a physical SIM, Ncell allows this service as well.

Steps to Convert eSIM to SIM

1. Visit an official Ncell Center

2. Request eSIM to Physical SIM conversion

3. Show your ID card

4. The staff will deactivate the eSIM and issue a physical SIM with the same number

⏱ Processing time: 10–20 minutes

Ncell Centers in Kathmandu

You can visit these Ncell service centers:

• Ncell Center – New Road

• Ncell Center – Labim Mall
  
  Please Visit this links for more Ncell Center Numbers :  https://www.ncell.com.np/en/individual/ncell-center

These service centers provide SIM replacement, SIM upgrades, and other Ncell services.